Privacy Policy

1. Introduction

Welcome to The Sana Creations ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information
• Email address
• Phone number
• Billing and shipping address
• Window measurements and specifications
• Payment information

2.2 Usage Information

We automatically collect certain information about your device and how you interact with our website:

• IP address
• Browser type
• Operating system
• Pages visited
• Time spent on pages
• Referring website

3. How We Use Your Information

We use the collected information for various purposes:

• Process and fulfill your curtain orders
• Communicate about your orders and inquiries
• Send order confirmations and updates
• Provide customer support
• Send marketing communications (with your consent)
• Improve our website and services
• Prevent fraud and enhance security

4. Information Sharing

We may share your information with:

• Service providers (payment processors, shipping companies)
• Professional advisors and consultants
• Law enforcement when required by law

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt-out of marketing communications
• Withdraw consent at any time

6. Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze website traffic, and understand where our visitors are coming from.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: thesanacreations@outlook.com
• Phone: +91-9916228315